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Giving businesses the perfect receptionist -nath test

Moneypenny

Giving businesses the perfect receptionist since 2000​

The UK’s #1 answering provider.

Then.

Now.

Always.

We make your call handling challenges, history.

"They've helped us grow so much"

Meet Emma & Steven

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"Customer experience is everything to us"

Meet Nick

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"Seamless. Quality. Professional."

Meet Hannah

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"It's a perfect fit for us"

Meet Vaughan

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Briefed by you on your business​

Has instant access to your company information

Able to answer multiple calls at once

On hand some or all the time​

Books appointments on your behalf

Available 24/7, 365 cost-effectively

Trained to a world-class standard

Up to speed faster than any new hire​

Sends leads straight into your CRM

Allows your front desk to focus solely on calls

Moneypenny Receptionists make the impossible, possible.

  • Briefed by you on your business​
  • On hand some or all the time​
  • Able to answer multiple calls at once
  • Available 24/7/365 cost-effectively
  • Knowledgeable and very experienced
  • Trained to a world-class standard
  • Accesses to your company information instantly
  • Books appointments, drops leads into your CRM system, and lots more​
  • Up to speed faster than any new hire​
  • Allows your front desk to focus solely on calls

Violetta

Moneypenny Receptionist

Get your quote from the UK’s #1 provider today

The very best people & technology
Thousands of businesses on board
Unmatched sector expertise
Award-winning culture

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Celebrating 25 years as the UK’s #1 provider

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Solutions

Great for all businesses

Telephone Answering Service

Managed Live Chat

Outbound Calling

Loved by micro businesses

Message Taking Service

Business phone numbers

Perfect for 250+ employees

Outsourced Switchboard

Bespoke Customer Teams

Company

Referral rewards

Resources

About Us

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Microsoft Teams

Integrations

Social mobility

Reviews

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Get in touch

0333 009 8330

hello@moneypenny.co.uk

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© Moneypenny 2024

Callitech Limited trading as Moneypenny registered in England and Wales with company number 03894972 whose registered office is at Western Gateway, Wrexham, Wales LL13 7ZB.

Moneypenny

Moneypenny: Answering Services from the World's Leading Provider

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Moneypenny provides outstanding customer service, efficiently handling calls and chats to boost customer satisfaction and let businesses focus on their core tasks.

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Welcome

Contents

Introduction

Why client retention is critical

Are your clients happy?

The impact of brilliant customer service

The power of accurate customer service measurement

Think beyond first impressions

Customer knowledge is power

How to improve client retention

Bespoke support underpins customer retention

The value of a referral

Conclusion

About Moneypenny

What's your biggest business challenge?

Tell us what you're looking to achieve and we'll tailor a solution that's right for you.​